Frequently Asked Questions

We try to anticipate questions you might have about our PRODUCT / SERVICE and provide the answers here. If you need additional information send email to YOUR EMAIL ADDRESS.

1. How often do you receive new merchandise?

We receive donations daily, so merchandise changes frequently.

2. Do you pick-up donations?

Yes. Please call the ReStore to set up a donation pick-up at 706-378-5957. Pick-ups have two time slots: morning 10 to 1 pm or afternoon 2 to 5 pm.

3. Are prices negotiable?

No. We have taken into account the condition of the merchandise. Items are marked 50 to 90 % off retail prices. Therefore, we feel that we are offering a fair price. All the net proceeds from the ReStore support Habitat for Humanity-Coosa Valley in helping to transform our local communities. 

4. Do you have a  return policy?

Our policy is that all sales are final, except for tested appliances where you have 7 days to return the tested appliance if it is not functioning properly.

5. Do you deliver purchases?

No we do not deliver. However we will hold your purchases for 5 business days, so that you can arrange transportation.

6. Is the ReStore open to the public?

Yes, the ReStore is open to anyone who is interested.